Returns & Exchanges

At Peet's Coffee, we strive to ensure every cup is perfect; if you are not satisfied with your purchase, you can return non-perishable items or report quality issues with coffee within 30 days.

Return Process

• 1.
  Contact Customer Experience

  Reach out to our support team via our website or phone to initiate a return request for coffee, tea, or merchandise.

• 2.
  Provide Order Details

  Share your order number and the specific reason for your return to help us improve your future brewing experience.

• 3.
  Prepare Your Package

  For hardware and non-perishable gear, securely pack the items in their original packaging with all included accessories.

• 4.
  Receive Refund or Replacement

  Once your request is processed, we will issue a refund to your original payment method or ship out a fresh replacement immediately.